By purchasing one of our Gift Cards, you give the gift of choice: they are vouchers valid for spending on all works available in the gallery and on the website.
Gift Cards are:
- available for purchase online and a digital version will be sent via email
- available for purchase in the gallery
Once you select the value of the Gift Card from the dropdown menu, add the product to the cart and proceed as a normal order. You will receive a confirmation email of the purchase and after a few seconds an email with the actual voucher, which you can print and give (or forward via email) to the person you wish.
the recipient can choose from all the works on display; theAny remaining balance on the voucher will remain with the customer for future purchases, whileIf the chosen artwork exceeds the value of the Gift Card, you just need to pay the difference.
CERTIFICATE OF AUTHENTICITY
Each artwork is accompanied by a certificate of authenticity on letterhead.
SECURE PAYMENTS
We provide a high level of security for online payments by relying on the integrated payment system of Shopify and PayPal.
PACKAGING AND SHIPPING
We carefully pack your purchase, which we entrust to the DHL courier. Shipping is free in Italy for orders over €300.00.
RETURNS AND CANCELLATIONS
14 days to change your mind: we will refund your online purchases and exchange those made in the gallery.
Frequently Asked Questions
Are the prints for sale original?
Absolutely yes. The gallery deals exclusively with original prints: lithographs, etchings, woodcuts, and screenprints from the 20th century, as well as a selection of Japanese prints by Masters such as Hokusai, Hiroshige, and Utamaro, and contemporary artists specializing in art prints. Each print is accompanied by a certificate of authenticity on letterhead, with precise information on the author, technique, condition, and, where available, edition size, references to catalogues raisonnés, and bibliography.
What are the dimensions of the artwork?
The actual image dimensions are provided in centimeters or millimeters, in the order of height by width. Upon request, it is also possible to obtain the dimensions of the white margins of the print sheet. Some works include renderings that offer an indicative simulation of the framed artwork displayed as a decorative element.
Can I buy a print as a gift?
Certainly, we can create a gift package and include a personalized message from you. Alternatively, you can give a Gift Card, https://www.elenasalamon.com/products/gift-card, here you can find all available options. For more information, please do not hesitate to contact us at elena@elenasalamon.com.
Are online payments secure?
We accept the main payment methods: debit, credit, and prepaid cards, digital wallets, PayPal, and bank transfer; while on-site payment is also possible with Satispay. We provide a high level of security for online payments by relying on the integrated payment system of Shopify and PayPal.
Can I return the item?
Certainly, as required by law: once you receive the print, if you are not satisfied with the purchase, you can return it. The shipping costs for returning the artwork in its original condition are your responsibility. For online purchases, a refund is provided. For gallery purchases, it is possible to obtain an exchange or a voucher of equal value to the returned artwork. We would like to specify that exchanges can also be made to acquire works of lesser value than the originally purchased artwork, receiving a voucher for the difference. Any withdrawal request must be submitted via email within 14 days of receiving the artwork. For more information, please do not hesitate to contact us at elena@elenasalamon.com or https://www.elenasalamon.com/policies/refund-policy visit the dedicated page
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